Support

To get a pre-purchase advice, you may post in the theme’s forumTo get a response more promptly, you are recommended to use our Ticket-systemWe try to answer your questions within 1-10 hours. However, if any delay occurs it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we could help you more profoundly.Please, note! We do not support queries if you do not have a purchase code.Item support does not include:

• Customization and installation services
• Support for third party software and plug-ins

How to use our Support SystemThemeRex technical support is always there to assist their users with all
their technical questions regarding ThemeRex products.
In the ‘Item Details’ there is a clickable banner “Support Sys” using which you are getting into tickets.Or you may simply use this link themerex.ticksy.comEnter your purchase key and register in the systemTo avoid confusing, please use for Support System your own ThemeForest loginFill out the ticket formHow to find a Purchase keyOpen the ‘downloads’ tab in your accountFind our theme in the list of productsClick ‘download’ button, and in the drop down menu select “license sertificate & purchase code”Theme DocumentationSupport TeamWe create our themes with a thought of our customers, therefore
our team works hard to provide you best technical support in the world.Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.Aliquam erat volutpat. Nulla pulvinar scelerisque dui, ac elementum dolor sagittis eget.Aliquam erat volutpat. Nulla pulvinar scelerisque dui, ac elementum dolor sagittis eget.